Chronic Pain Helplines Around The World

This article provides chronic pain helplines and crisis lines by country, to help you get the support you need.

Africa

Befrienders Bloemfontein

0027 51 444 5000

24/7

Emotional support for anyone experiencing distress.

ChaiFM Helpline

Toll-free Number

0800 24 24 36

“We are a 24-hour community helpline that serves the community through telephonic counselling. “

Lifeline South Africa

0861 322 322

24 hour service for any emotional, physical or social problems you’re struggling with. 

For any situation, “where a person is struggling to cope with life, in general.”

Australia

Australian Pain Management Association

Pain Link Helpline

1300 340 357

“The Pain Link helpline offers a lifeline to individuals distressed by living with unrelieved pain and its impacts.”

They have a call back service to reduce your expenses: call and leave your name and phone number, and a volunteer will call you back.

Arthritis Australia

Infoline

1800 011 041

“Please call our toll free Arthritis Infoline number for information about arthritis and other musculoskeletal conditions including self-management, community programs, seminars, support groups, resources etc.”

Lifeline

Crisis support helpline: available 24/7

13 11 14

“Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe.”

Musculoskeletal Australia

1800 263 265 

Weekdays 9am-5pm.

Canada

Pain BC Society

Pain Support Line at 1-844-880-PAIN

Crisis Service Canada

1.833.456.4566

“24-hour support service to people in Canada who are in distress, suicidal or in crisis.”

Some Other Solutions

24/7 crisis line

780.743.4357(HELP)

“Some Other Solutions is a Society for Crisis Prevention. We are a proactive community, here to empower you to be your best self.”

China

Beijing Suicide Research and Prevention Center

0800-810-1117

24 hour service for anyone who is in crisis

Shenzhen Mental Health Center

0755-25629459

“Shenzhen Mental Health Center offers free professional counseling available 24/7.”

France

S.O.S. Amitié

09 72 39 40 50

“24/7 service in France for anyone who needs to speak anonymously and confidentially.

Suicide écoute

01 45 39 40 00

24 hour service for anyone struggling physically or emotionally.

Germany

TelefonSeelsorge

0800 1110 111
A free 24/7 helpline to talk about any personal problems. Run by two large churches in Germany, but all are welcome. “We are open to all problem areas and to all callers in their respective situations.”

India

iCALL

9152987821

Monday-Saturday 10am-8pm

“iCALL endeavours to provide professional and free counseling through technology assisted mediums such as, telephone, email and chat to anyone in need of emotional support.”

Ireland

Chronic Pain Ireland

8047567

“Our support line is open three days a week (Tuesday, Thursday and Friday from 9:30 a.m. to 5:00 p.m.)”

Aware

Free to phone

1800 80 48 48

Available Monday – Sunday

10am to 10pm

“Available to anyone, aged 18 years and over, who is seeking support and information about issues relating to their own mood or the mood of a friend or family member.”

Spain

Samaritans in Spain

Free to phone

900 525 100

10am and 10pm

For any problem causing emotional distress

Teléfono de la Esperanza

717 003 717

“24h Telephone Orientation Service  Attended by volunteers specialized in listening and trained to activate people’s abilities to overcome their problems.”

Sweden

Självmordslinjen (Suicide prevention hotline)

90101

Toll free hotline service, open 06:00 am to 12:00 pm.

For anyone in emotional distress.

Switzerland

Die dargebotene Hand

143

“At Tel143, well-trained volunteers work in shifts around the clock to make their time available to enable people to talk to people in difficult situations.”

For anyone going through something difficult or in emotional distress.

UK

Pain Concern

0300 123 0789

[email protected]

“Pain Concern offers confidential, anonymous and free telephone and email services to individuals in the UK through our helpline.”

Mondays (except on bank holidays)

2:00pm – 4:00pm

Fridays

10:00am – 12:00pm

2:00pm – 4:00pm

Action on Pain

Pain Line

0345 6031593

“PainlIne is open between 1000-1600hrs Monday to Friday with an answerphone out of hours.”

Versus Arthritis

0800 5200 520

“Call us for free* today (Monday–Friday, 9am–8pm)”.

Fibromyalgia Action UK

National Helpline 0300 999 3333 (10am – 4pm Mon – Fri)

Benefits Helpline 0300 999 0055 (10am – 12pm Mon and Fri)

National Rheumatoid Arthritis Society

0800 298 7650

Monday to Friday, 9.30am – 4.30pm 

Endometriosis UK

0808 808 2227

“Our Helpline is staffed by our volunteers who give their time for free. As a result, the days and times of the Helpline opening hours are varied due to their availability.”

MS Society

0808 800 8000

Free to phone. “Our MS Helpline gives emotional support and information to anyone living with MS. We’re here Monday to Friday, 9am to 7pm except bank holidays.”

ME Connect

0344 576 5326

“The helpline is available every day, during the hours of 10am-12noon, 2pm-4pm and 7pm-9pm.”

OuchUK

01646 651 979 or overseas +44 1646 651 979

For those who suffer from cluster headaches

“The OUCH (UK) advice line is a messaging service available 24 hours a day 7 days a week. Please leave your name and telephone number, preferably a landline number, and your call will be returned as soon as possible.”

Samaritans

116 123

Free to call. 24 hours a day, 365 days a year.

“If you need someone to talk to, we listen. We won’t judge or tell you what to do.”

Lifecraft

0808 808 2121

Free to phone. 

2pm – 11pm 365 days of the year

A general helpline for those struggling to cope or experiencing a mental health crisis.

USA

Arthritis Foundation

You fill out a form and you can choose whether they email you or call you.

American Chronic Pain Association (ACPA)

800.533.3231

An information line: you can call to get information about chronic pain and available resources.

Lifeline

1-800-273-TALK (8255)

24-hour crisis center

Three-digit suicide prevention hotline

988

Providing mental health support and someone to listen for anyone who needs it in the USA.

Facial Pain Association

1-800-923-3608 or 1-352-384-3600

Monday to Friday 9 am – 5 pm Eastern Time.

An information line: For information and resources for those experiencing facial pain.

Spondylitis Association of America

(800) 777-8189

An information line: “We provide information and resources to help people impacted by the disease live better lives”

Office on Women’s Health (OWN)

1-800-994-9662 

9 a.m. – 6 p.m. ET, Monday – Friday

Helpline to provide information and resources for all health issues which affect women.

Multiple Sclerosis Association of America

(800) 532-7667, extension 154

Monday through Thursday, 8:30 AM to 8:00 PM, Eastern Time; and Friday 8:30 AM to 3:00 PM Eastern Time

“MSAA provides a toll-free Helpline that allows individuals with MS, family members, care partners, and friends to speak directly with one of MSAA’s experienced specialists.”

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