Africa
Befrienders Bloemfontein
0027 51 444 5000
24/7
Emotional support for anyone experiencing distress.
ChaiFM Helpline
Toll-free Number
0800 24 24 36
“We are a 24-hour community helpline that serves the community through telephonic counselling. “
Lifeline South Africa
0861 322 322
24 hour service for any emotional, physical or social problems you’re struggling with.
For any situation, “where a person is struggling to cope with life, in general.”
Australia
Australian Pain Management Association
Pain Link Helpline
1300 340 357
“The Pain Link helpline offers a lifeline to individuals distressed by living with unrelieved pain and its impacts.”
They have a call back service to reduce your expenses: call and leave your name and phone number, and a volunteer will call you back.
Arthritis Australia
Infoline
1800 011 041
“Please call our toll free Arthritis Infoline number for information about arthritis and other musculoskeletal conditions including self-management, community programs, seminars, support groups, resources etc.”
Lifeline
Crisis support helpline: available 24/7
13 11 14
“Short-term support for people who are feeling overwhelmed or having difficulty coping or staying safe.”
Musculoskeletal Australia
1800 263 265
Weekdays 9am-5pm.
Canada
Pain BC Society
Pain Support Line at 1-844-880-PAIN
Crisis Service Canada
1.833.456.4566
“24-hour support service to people in Canada who are in distress, suicidal or in crisis.”
Some Other Solutions
24/7 crisis line
780.743.4357(HELP)
“Some Other Solutions is a Society for Crisis Prevention. We are a proactive community, here to empower you to be your best self.”
China
Beijing Suicide Research and Prevention Center
0800-810-1117
24 hour service for anyone who is in crisis
Shenzhen Mental Health Center
0755-25629459
“Shenzhen Mental Health Center offers free professional counseling available 24/7.”
France
S.O.S. Amitié
09 72 39 40 50
“24/7 service in France for anyone who needs to speak anonymously and confidentially.”
Suicide écoute
01 45 39 40 00
24 hour service for anyone struggling physically or emotionally.
Germany
TelefonSeelsorge
0800 1110 111
A free 24/7 helpline to talk about any personal problems. Run by two large churches in Germany, but all are welcome. “We are open to all problem areas and to all callers in their respective situations.”
India
iCALL
9152987821
Monday-Saturday 10am-8pm
“iCALL endeavours to provide professional and free counseling through technology assisted mediums such as, telephone, email and chat to anyone in need of emotional support.”
Ireland
Chronic Pain Ireland
8047567
“Our support line is open three days a week (Tuesday, Thursday and Friday from 9:30 a.m. to 5:00 p.m.)”
Aware
Free to phone
1800 80 48 48
Available Monday – Sunday
10am to 10pm
“Available to anyone, aged 18 years and over, who is seeking support and information about issues relating to their own mood or the mood of a friend or family member.”
Spain
Samaritans in Spain
Free to phone
900 525 100
10am and 10pm
For any problem causing emotional distress
Teléfono de la Esperanza
717 003 717
“24h Telephone Orientation Service Attended by volunteers specialized in listening and trained to activate people’s abilities to overcome their problems.”
Sweden
Självmordslinjen (Suicide prevention hotline)
90101
Toll free hotline service, open 06:00 am to 12:00 pm.
For anyone in emotional distress.
Switzerland
Die dargebotene Hand
143
“At Tel143, well-trained volunteers work in shifts around the clock to make their time available to enable people to talk to people in difficult situations.”
For anyone going through something difficult or in emotional distress.
UK
Pain Concern
0300 123 0789
“Pain Concern offers confidential, anonymous and free telephone and email services to individuals in the UK through our helpline.”
Mondays (except on bank holidays)
2:00pm – 4:00pm
Fridays
10:00am – 12:00pm
2:00pm – 4:00pm
Action on Pain
Pain Line
0345 6031593
“PainlIne is open between 1000-1600hrs Monday to Friday with an answerphone out of hours.”
Versus Arthritis
0800 5200 520
“Call us for free* today (Monday–Friday, 9am–8pm)”.
Fibromyalgia Action UK
National Helpline 0300 999 3333 (10am – 4pm Mon – Fri)
Benefits Helpline 0300 999 0055 (10am – 12pm Mon and Fri)
National Rheumatoid Arthritis Society
0800 298 7650
Monday to Friday, 9.30am – 4.30pm
Endometriosis UK
0808 808 2227
“Our Helpline is staffed by our volunteers who give their time for free. As a result, the days and times of the Helpline opening hours are varied due to their availability.”
MS Society
0808 800 8000
Free to phone. “Our MS Helpline gives emotional support and information to anyone living with MS. We’re here Monday to Friday, 9am to 7pm except bank holidays.”
ME Connect
0344 576 5326
“The helpline is available every day, during the hours of 10am-12noon, 2pm-4pm and 7pm-9pm.”
OuchUK
01646 651 979 or overseas +44 1646 651 979
For those who suffer from cluster headaches
“The OUCH (UK) advice line is a messaging service available 24 hours a day 7 days a week. Please leave your name and telephone number, preferably a landline number, and your call will be returned as soon as possible.”
Samaritans
116 123
Free to call. 24 hours a day, 365 days a year.
“If you need someone to talk to, we listen. We won’t judge or tell you what to do.”
Lifecraft
0808 808 2121
Free to phone.
2pm – 11pm 365 days of the year
A general helpline for those struggling to cope or experiencing a mental health crisis.
USA
Arthritis Foundation
You fill out a form and you can choose whether they email you or call you.
American Chronic Pain Association (ACPA)
800.533.3231
An information line: you can call to get information about chronic pain and available resources.
Lifeline
1-800-273-TALK (8255)
24-hour crisis center
Three-digit suicide prevention hotline
988
Providing mental health support and someone to listen for anyone who needs it in the USA.
Facial Pain Association
1-800-923-3608 or 1-352-384-3600
Monday to Friday 9 am – 5 pm Eastern Time.
An information line: For information and resources for those experiencing facial pain.
Spondylitis Association of America
(800) 777-8189
An information line: “We provide information and resources to help people impacted by the disease live better lives”
Office on Women’s Health (OWN)
1-800-994-9662
9 a.m. – 6 p.m. ET, Monday – Friday
Helpline to provide information and resources for all health issues which affect women.
Multiple Sclerosis Association of America
(800) 532-7667, extension 154
Monday through Thursday, 8:30 AM to 8:00 PM, Eastern Time; and Friday 8:30 AM to 3:00 PM Eastern Time
“MSAA provides a toll-free Helpline that allows individuals with MS, family members, care partners, and friends to speak directly with one of MSAA’s experienced specialists.”
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